Terms & Conditions
Last Updated: [5/12/2025]

Welcome to Sri Sai Technology. By accessing our website, using our services, or engaging with any of our solutions, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or services.

If you do not agree with any part of these Terms, you should discontinue use immediately.

  1. Introduction

These Terms & Conditions govern:

  • Your use of the Sri Sai Technology website
  • Purchase and use of our IT products, software, AMC, surveillance, automation, and related services
  • Communication, transactions, and interactions with our company

Sri Sai Technology reserves the right to modify or update these Terms at any time without prior notice.

  1. Use of Website

By accessing our website, you agree:

  • Not to misuse or attempt to harm the website
  • Not to use the site for fraudulent or illegal activities
  • Not to copy, distribute, or use any website content without written consent

All content, including text, images, graphics, service descriptions, and logos, is the intellectual property of Sri Sai Technology.

  1. Service Terms

Sri Sai Technology provides a wide range of services, including:

  • Network Platform Services
  • Power Solutions
  • Server & Storage Solutions
  • Annual Maintenance Services (AMC)
  • Computing & Software Solutions
  • Network Security Services
  • Surveillance Solutions
  • Home Automation Solutions

Service delivery timelines may vary depending on:

  • Product availability
  • Site readiness
  • Customer requirements
  • Technical constraints

Any service commitment will be clearly communicated during booking or project initiation.

  1. Payments & Billing
  • Payments must be made in full as per the invoice terms.
  • Late payments may result in service delays or suspension.
  • All prices are subject to change based on market conditions, product availability, and service scope.
  • Taxes, installation charges, and additional services may apply where relevant.
  1. Warranty & Support
  • Warranty on products or equipment is governed by the respective manufacturer.
  • Sri Sai Technology provides support only for products sold or installed by us.
  • AMC coverage, response time, and service scope are defined in the specific AMC agreement.
  • Misuse, physical damage, or unauthorized repairs may void warranties.
  1. Limitation of Liability

Sri Sai Technology is not liable for:

  • Loss of data, business interruption, or technical failures
  • Damages arising from third-party products, software, or networks
  • Issues due to customer misconfiguration or negligence
  • External factors like power fluctuations, network outages, or natural events

Under no circumstances shall our liability exceed the amount paid for the specific service.

  1. Third-Party Tools and Integrations

Some services may involve the use of third-party hardware, software, or platforms.
Sri Sai Technology is not responsible for:

  • Third-party downtime
  • Integration issues beyond our control
  • Policy changes or upgrades made by third-party providers
  1. User Responsibilities

Customers must:

  • Provide accurate information
  • Allow proper access for installation or maintenance
  • Use equipment responsibly
  • Notify Sri Sai Technology in case of faults or issues

Failure to comply may affect service quality or cancel warranties/agreements.

  1. Cancellation & Refund Policy
  • Orders, once processed, may not be cancellable depending on product type.
  • Refunds, if eligible, will be processed according to company policy.
  • Customized or installed products/services are generally non-refundable.

A detailed refund policy will be provided upon request or during service booking.

  1. Intellectual Property Rights

All content, branding, service descriptions, documents, and digital materials belong exclusively to Sri Sai Technology.
Unauthorized use, reproduction, or redistribution is strictly prohibited.

  1. Privacy & Data Protection

Your data is protected in accordance with our Privacy Policy.
By using our services, you agree to the collection and usage of your information as outlined in the policy.

  1. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of India.
Any disputes will be subject to the jurisdiction of courts located in [Your City/State].

  1. Contact Information

For questions regarding these Terms, you may contact us at:

Sri Sai Technology
Email: [Your Email Here]
Phone: [Your Phone Number]
Address: [Your Office Address]